Pricing & Billing Policy

At IbarFlow, we believe in transparent and fair pricing. This Pricing & Billing Policy explains how our services are priced, billed, and renewed.

 

1. Pricing Transparency

  • All prices are communicated clearly on our website, proposals, or client agreements.

  • There are no hidden charges — any additional costs (e.g., third-party API, WhatsApp Business API, or CRM fees) will be disclosed before setup.

  • Prices are subject to change, but existing clients will be informed at least 30 days in advance before any revision takes effect.

 

2. Billing Cycles

  • Monthly Plans: Billed once every 30 days.

  • Quarterly or Annual Plans: Billed upfront at a discounted rate, unless otherwise agreed.

  • Custom Projects: Milestone-based billing will be defined in the project scope agreement.

 

3. Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards

  • Net Banking / UPI (India)

  • International Payments via Stripe/PayPal (where applicable)

All payments are processed through trusted third-party providers.

 

4. Late Payments

  • Invoices must be paid within the due date mentioned.

  • Failure to pay may result in service suspension until outstanding balances are cleared.

  • Repeated late payments may result in termination of services.

 

5. Taxes

  • Prices are exclusive of applicable taxes (e.g., GST in India).

  • Taxes will be applied as per local laws and shown clearly on invoices.

 

6. Refunds & Cancellations

Refund and cancellation terms are governed by our Refund & Cancellation Policy. Please review that page for details.

 

7. Auto-Renewals

  • Subscriptions renew automatically at the end of each billing cycle unless cancelled in advance.

  • You can cancel auto-renewals anytime by contacting our support team before the next billing date.

 

8. Currency

  • Indian clients will be billed in INR (₹).

  • International clients will be billed in USD ($) or their local currency (where supported).

 

9. Disputes

  • If you believe there is a billing error, please contact us within 7 days of receiving your invoice.

  • We will investigate promptly and resolve any legitimate discrepancies.

 

10. Contact Us

For billing queries, contact us at:

📧 billing@ibarflow.com
📍 Mumbai, India

WhatsApp
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